they seriously should change the name of their company to We-Suck.
horrible horrible horrible customer service. a reservation isn't really a reservation. basically, you show up on that day, and if you're lucky, you get a truck. the 'confirmation' number they give you is bullshit. if someone from the company says they'll take your name and number and call you, they're lying. they commit fraud by charging bogus 'late' and 'gas' fees after you've returned the death trap they rented you.
i've been forced to rent from them again. i wanted to avoid this at all costs, but no such luck. this is prime moving season. i am going to take a video camera and four witnesses when i turn the truck in to document both the time of return and the amount of gas i put in the tank. then i am going to go out and date someone good-looking, single, and available who owns a pick-up truck. it will be the love affair of the century.
Friday, July 30, 2004
Don't Ever Rent From UHaul
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2 comments:
...but, regrettably, i do not have a truck.
do you have a little red wagon? i could balance my couchon it and roll it down the street i suppose.
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